What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your wallet
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balance and process your request. We do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — your browser type, IP address, and pages visited — to keep your account secure and detect unusual activity. Cookies help us
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remember your login state so returning to the lobby on mobile does not require you to start from scratch each time. We hold this data only as long as your account is active or as required by applicable law. If you close your account, we will
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delete or anonymise your personal data within the period set by our data retention schedule, except where legal obligations require us to keep certain records longer. Your data is never sold to third parties. We share it only with payment processors like bKash, Nagad, and Rocket
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to complete your transactions, and with service providers who help us run the platform under strict confidentiality agreements.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.